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ROBOTS-4-U Complaint - Extremely disaapointed - ROBOTS-4-U Summer camp
ROBOTS-4-U Complaint

ROBOTS-4-U Complaint

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Extremely disaapointed - ROBOTS-4-U Summer camp


In this day and age, it is very difficult to keep a child motivated to "learn", especially over Summer break. One way we have found, is to find a summer program that enables them to learn something they otherwise wouldn't in school, this is how I came across ROBOTS-4U. Keeping our child's motivation level up, by getting the T-shirt & Robot kit, building the excitement of meeting new people, the day finally came! Upon entering the hotel, which is the assigned venue, the staff informed us that nobody from the company showed up for the morning class, and nobody is here for the afternoon session either. When I called and spoke to ROBOTS-4-U , I was told that this session had been canceled. I am a reasonable person, however, this is how this company operates? You have our money, and just disregard any responsibility for professionalism? I contacted them further, and was hung up on by a Lauren. Was I swearing at her? No, was I questioning her as to making this right? Yes. Apparently, she is well versed in this company's protocol, of not caring about the customer. Upon calling back, I did speak to a more professional employee, who did issue a refund. Fully.

Although I was issued a refund, I am still bothered by the fact that I had planned this months ago for my child's break, and this operation just offers nothing but a refund in return. VERY unethical, and highly unprofessional. Shame on you ALL..


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