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ROBOTS-4-U Complaint - poor customer service - summer camp
ROBOTS-4-U Complaint

ROBOTS-4-U Complaint

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poor customer service - summer camp


there is a lot of confusion registering for the camps. in their groupons they advertise half day camps this year making us feel we need to buy 2 groupons to make it all day when you actually need 1 groupon to register for all day . I spent 1 whole day talking to goupons & robots 4 u back & forth to take back the extra groupons I bought due to this confusion . & they did not care to apologize for this misunderstanding.
they charge additional fee for changing the weeks of registration,even when they want you to register early on in march / april. lot of confusion about charging registration fee twice when registering for both am & pm camps in same week.
you have to hold on for a long time for customer service & then it gets diconnected while talking to them & they don't call you back. half the time you just keep leaving messages for them.


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